Learn Tools
How might we onboard new customers onto tools while encouraging best practices?
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New customers are encouraged to start at the homepage to begin their journey where they have access to self-directed learnings, resource libraries, and more.
The training begins with encouraging customers to use the product to create adaptive and personalized learning experiences.
When integrating team or company principles into your training, showcase what success looks like for your customers when they adopt them.
Creating adaptive pathways for features allows new customers to explore features that interest them.
Sneaking in best practices into training allows new customers to go beyond just learning how to use the technology. They can start to get the wheels turning on how to make the most of the products capabilities. When they want to dive deeper, resources should be available just in time.
Subtle design choices like encouraging the use of informative sub-headers and a variety of interactive components can give software training that extra edge.