Learn Resiliency

How might we develop resilient employees in critical sectors?

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From the homepage, learners launch resiliency competency-based lessons as they wish, or they can play a game that provides suggestions for where to start.
From the homepage, learners launch resiliency competency-based lessons as they wish, or they can play a game that provides suggestions for where to start.
Before launching a lesson, the learner can view their current progress, a description of what they will be doing, and the benefits. Gone are the days of showing formal learning objectives.
Before launching a lesson, the learner can view their current progress, a description of what they will be doing, and the benefits. Gone are the days of showing formal learning objectives.

Breaking down a complex capability like resiliency into smaller competencies allows for more dedicated practice time to develop a set of actions and behaviors.

Learners play a puzzle game that tests their abilities to demonstrate resilient behaviors – like adapting, actively listening, and problem solving.
Learners play a puzzle game that tests their abilities to demonstrate resilient behaviors – like adapting, actively listening, and problem solving.
After playing the game, learners get recommendations on lessons to take based on their strengths and weaknesses determined by the game.
After playing the game, learners get recommendations on lessons to take based on their strengths and weaknesses determined by the game.
The learner is guided through the experience by a character named "Dot" (the pink dot on every screen) who is curious about resiliency and about the learners lived experiences.
The learner is guided through the experience by a character named "Dot" (the pink dot on every screen) who is curious about resiliency and about the learners lived experiences.

Learners start every lesson getting to know Dot. This was fun to design and an interesting technical challenge, as every lesson needed to launch the next part of the dialogue and the order of the lessons was non-sequential.

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Resiliency was broken down into competencies (like self-awareness) and those were broken down into behaviors (like switching focus).
Resiliency was broken down into competencies (like self-awareness) and those were broken down into behaviors (like switching focus).

Designing each lesson for three core behaviors provided the learners with mental models for resiliency while allowing the designs to scale due to reusable templates.

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One guiding principle of this project was "playful". Rather than passively reading or watching a video on on how to be logical, why not try to solve a logic puzzle, and then reflect on it?
One guiding principle of this project was "playful". Rather than passively reading or watching a video on on how to be logical, why not try to solve a logic puzzle, and then reflect on it?

Concepts like logic can be pretty convoluted; a quick Wiki search and you'll find references to philosophy, math, cognitive science, and many other disciplines. It’s easy to get too heady or convoluted with content. An easy way to avoid that trap is to let learners play within a concept and follow with a metacognitive question.

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Each lesson ends with a mini-game that requires the learner to demonstrate that competency (like thinking flexibly) to solve it.
Each lesson ends with a mini-game that requires the learner to demonstrate that competency (like thinking flexibly) to solve it.

Demo Video
Demo Video

Hi! I'm a gtm leader, career coach, and generalist – based in Seattle.